Return Policy

RETURN POLICY FOR ONLINE SHOPPING AT WWW.MIRAJKARSMUSICAL.COM

10-DAY 100% SATISFACTION GUARANTEE

If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 10 days from the delivery date.

MIRAJKARS MUSICAL only accepts returns made within the first 10 days from delivery.

hould you find it necessary to return any merchandise, it must be shipped within this 10-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse. Please pack the item properly, as it was delivered to you so that there is no damage or dents during the return shipment process. Otherwise, the return will either be refused or subject to a 15% restocking fee.

Refunds are made for product value only, excluding shipping and handling charges, unless you have received a damaged or defective product. Products received with physical damage must be reported to Mirajkars Musical within 2 days of the delivery date.

Terms & conditions for return process:
Mirajkars Musical only accepts returns made within the first Ten (10) days after delivery. All return items must include original packaging along with the owner’s manual, warranty card and should not show any wear or abuse with the product.
The following items are non-returnable except for defects:
1) Opened or used sets of strings, boxes of reeds, 2) Audio interface, Midi Keyboards (or any other product that require registration in order to be used. Once registered, the product cannot be reassigned to another user and therefore, we cannot accept the return)
3) Internal earphones, earplugs, traditional and ethnic wind instruments, Saxophone, harmonicas, etc. (hygiene issues)
4) Pickups or other items that have been installed, Drumheads and sticks, books, cassettes, CDs, DVDs, and videos.
5) Any instrument, whose serial number is missing, altered, or tampered with.
6) Products purchased as the open boxes cannot be returned. Open Box products have been tested and are guaranteed to be functional. If your open box product is non-functional, please contact us.
7) Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues.
Return Process:
If you would like to return a product, it is required to contact us as soon as possible at +91-7030293139 / 9850826969 or email us at yusufmirajkarsmusical@gmail.com
All returns must be authorized and the return shipment must be mailed within 10 days of the delivery of your order. Please pack the product properly, as it was delivered to you so that there is no damage or dents during the return shipment process.

Please send your return to:

MIRAJKARS MUSICAL,
Shop No. 2, Ground Floor Silver Space Co Op.Soc., Near Saraswat Bank,Vishal Nagar, Aundh-Wakad Road, Pune 411 027.
Email: yusufmirajkarsmusical@gmail.com
Phone: +91 7030293139 / 9850826969

The refund will be initiated only after the package has been received back at our store in New Pune.

The refund amount will be transferred, as per banking and payment gateway norms, within five business days of the receipt of the returned shipment at our store.

PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ON MIRAJKARSMUSICAL.COM ONLY.

THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE INSTRUMENT PERSONALLY.

For further information on our guarantees, shipping, and return policies, please contact us.